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Chinese Good Quality Synthetic Grass Making Machine Soccer Artificial Grass Machine
| Model Number |
UDTURF20-1 |
The trademark |
Udine |
| Origin |
Qingdao,China |
Production Capacity |
High |
| Power |
as specification |
Core Components |
PLC, Motor |
| Warranty |
1 year |
Video outgoing inspection |
Provided |
| Supporting equipment |
yarn machine, glue backing machine |
Machinery Test Report |
Provided |
| After Warranty Service |
Video technical support, Online support, Spare parts and we can arrange engineer to go to your factory as well for ater sales service. |
| After-sales Service |
Online support, Field installation, commissioning and training,
Field maintenance and repair service. |
Over 12 years synthetic grass making experience!
In the past 12 years, we have been designing and producing the Top quality synthetic grass producing machines
for the customers from worldwide, include grass carpet making machine, heating and oven machine, grass fibre drawing
and twisting Machine etc.
We also supply the installation service and training service to help our customers installthe artificial grass
machines in their factory.
SERVICE
Special Design
Qingdao Udine is one of the largest professional artificial grass machine integration enterprise in China, including product research and development, production, sales, and after-sales service. It is the pioneer and leader of the artificial grass machine. The company has its own professional research and development base.
The core technology is 100% independent R&d innovation. According to the needs of customers and the situation of the site, we can use the private customized model to create suitable products for customers.
Customized products: Artificial Grass Brush Machine, Artificial Grass Cutting Machine etc.
After-sales Service
TRAINING
The Buyer could dispatch their operators to the Seller's factory for training, including machine operation, maintenance & simple repairs;
Or against the requests of the Buyer, the Seller's technician could train the Buyer's operators in the Buyer's factory during the periods of installing & adjusting;
INSTALLATION & ADJUSTMENT
The Seller could dispatch an engineer against the requests of the Buyer to install and adjust the machines for one week(free of charge) in the Buyer's factory. After one week, if the Buyer still needs the training,$100 should be paid to the engineer.
The Buyer should make a reservation in advance before delivery of the machines;
The Buyer should pay for the engineer's food & board while installation in the buyer's factory. And the Buyer should also pay for the air tickets and visa for the engineer.
GUARANTEE
The guarantee time is one year after the machines normally work in the Buyer's factory if only the problem is caused due to quality control or any reason by the Seller. We will supply replaced parts free of charge and our engineers will guide you on how to solve the problems.
FAQ
Q1: What is the warranty of the machine?
A1: The whole machine's warranty period is 12 months.
Q2: Are you an integrated supplier for all the auxiliary machine?
A2: Yes, we can provide the complete solution line to customers according to the customer's requirements.
Q3: How about the quality control in your factory?
A3: Udine has the SOP (Standard Operation Procedure) and all the production steps must follow up this SOP. Every machine needs at least automatic running over 12 hours and must be inspected carefully before shipment.
.
Q4: Will you offer the pre-sales service?
A4: Yes, we have an experienced pre-sales team to support customers not only including machine, and auxiliary selection but also water .electrical, machine layout in the factory, etc.
Q5: What about the after-service? Will you send your engineer to my country to help commission and install the machine?
A5: Surely, we have many experience technical engineers for oversea service, they would help you install machines and support training to workers also. Currently, we provide visits online by video call .
Q6: What is the delivery time of the machine?
A6: Actually, the delivery time of the machines is depended on the machine options. Normally, the delivery time of a standard machine could be within 2-3 months.
Q7 . Do you provide any spare parts with the machine?
A7: Yes, Udine will provide one set of standard spare parts to customers.
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